Terms of sale
Last updated: 26 October 2026.
1. Seller
NOVALONGA (SASU), SIREN 130 765 209, RCS Montpellier, registered office: Villa 2, Résidence Les Asphodèles, 30 rue de la Fontaine Saint-Berthomieu, 34070 Montpellier, France — contact@novalonga.fr
2. Scope
These terms cover sales of digital products and services offered by NOVALONGA to consumers and, where applicable, professionals, when NOVALONGA acts as seller.
Important: novalonga.fr is a brochure website. No order or payment is processed directly on this site as of the date of these terms.
3. Sales via app stores
NOVALONGA apps (including Petit Cœur) are or will be distributed via third-party platforms (Apple App Store, Google Play or equivalents). In that case:
- the purchase / subscription contract is made with the relevant store under its terms;
- price, currency, billing, renewal and refunds are handled by the store;
- NOVALONGA provides the software and publisher support within the limits stated in the app and its product listing.
For store billing questions (subscription, cancellation, refund), contact Apple or Google support first. For app behaviour: contact@novalonga.fr.
4. Possible direct sales
If NOVALONGA later offers a sale or subscription directly (website, B2B invoicing, etc.), the customer will be informed before payment. Specific terms may supplement these terms (VAT-inclusive/exclusive price, duration, withdrawal rights or legal exceptions for digital content).
5. Product description
App features are described on the Site and/or store listings. NOVALONGA may update apps (fixes, new versions), including for security or compliance reasons.
6. Prices
Prices shown on the stores prevail for purchases via those platforms. They may vary by country, currency and store policy.
7. Withdrawal (EU consumers)
For digital content supplied immediately, the right of withdrawal may not apply when legal conditions are met (performance begun with prior consent and express waiver, under applicable law). Store rules also apply.
8. Warranties and liability
NOVALONGA undertakes reasonable efforts regarding the quality and availability of its apps. To the extent permitted by law, excluded are: indirect damages, data loss attributable to the user, or interruptions linked to stores, networks or third-party systems.
Nothing in these terms excludes liability for fraud, gross negligence, or personal injury, nor mandatory consumer warranties.
9. Support
Publisher support: contact@novalonga.fr
10. Personal data
See the privacy policy and, where applicable, each app’s specific policy.
11. Governing law and disputes
French law. In case of dispute, seek an amicable solution first. EU consumers may use the Online Dispute Resolution platform: ec.europa.eu/consumers/odr. Consumer mediation details are available on request at contact@novalonga.fr and will be listed here once appointed.